发布日期:2024年4月1日
Publication date: 1 April 2024
生效日期:2024年4月1日
Entry into force: 1 April 2024
版本更新提示:
Update:
感谢您使用好奇地球!
Thanks for using AhaEarth!
为了更好的保护您的个人信息,建议您仔细阅读更新后的《好奇地球隐私政策》,尤其是以黑色加粗/加下划线的条款。如您对本隐私政策条款有任何异议或疑问,您可通过本《好奇地球隐私政策》第10章节“如何联系我们”中公布的联系方式与我们沟通。
In order to better protect your personal information, we recommend that you read the updated AhaEarth Privacy Policy carefully, especially the terms that are bolded/underlined in black. If you have any objections or questions regarding this privacy policy, you may contact us through the contact information set forth in Section 10 “How to Contact Us”.
好奇地球隐私政策
AhaEarth Privacy Policy
前言
Preamble
DoraAI HK Limited(注册地址:香港上环耶佛士街19-25号永昌商业大厦14B号,以下统称"好奇地球"或者"我们")非常重视用户的隐私和个人信息保护。您在下载、开启、浏览、注册、登录、使用我们的相关网站、软件及相关产品和/或服务时,我们可能会收集、使用和储存您的相关信息。我们希望通过本《好奇地球隐私政策》(以下简称"本政策")向您说明,在您使用我们的产品和/或服务时,我们将如何收集、使用、储存、共享和转让这些信息,以及我们为您提供的访问、更新、控制和保护这些信息的方式。
DoraAI HK Limited (registered address: 14B Wing Cheong Comm BLDG 19-25 JERVOIS ST SHEUNG WAN HONG KONG) (hereinafter referred to as AhaEarth or We or us) values the privacy of users and the protection of personal information. We may collect, use and store your information when you download, open, browse, register, log in, use our websites, software and relevant products and/or services. We hope to explain to you through this AhaEarth Privacy Policy (hereinafter referred to as this “Policy”) how we collect, use, store, share and assign such information, and how we provide you with access, update, control and protection of such information when you use our products and/or services.
我们深知个人信息对您的重要性,并会尽全力保护您的个人信息安全可靠。我们致力于维持您对我们的信任,恪守以下原则,保护您的个人信息:权责一致原则、目的明确原则、选择同意原则、最少够用原则、确保安全原则、主体参与原则、公开透明原则等。同时,我们承诺,我们将按业界成熟的安全标准,采取相应的安全保护措施来保护您的个人信息。
We recognize the importance of your personal information and will do our best to protect your personal information to ensure safety and reliability. We are committed to maintaining your trust in us, adhering to the following principles, and protecting your personal information: the principle of consistency of right and responsibility, the principle of clarity of purpose, the principle of opt-in consent, the principle of minimum sufficiency, the principle of ensuring security, the principle of subjective participation, and the principle of publicity and transparency etc. At the same time, we promise that we will adopt appropriate security measures to protect your personal information in accordance with industry's mature security standards.
请在使用我们的产品和/或服务前,仔细阅读并了解本政策。如果您不同意本政策的内容,将导致我们无法为您提供完整的服务,同时也请您立即停止使用我们的产品和/或服务。您使用或继续使用我们提供的产品和/或服务,则表示您已阅读并同意我们按照本政策收集、使用、储存、披露、保护您的个人信息。当本政策进行更新后,我们会及时在好奇地球平台发布最新版本,以便您及时查阅。
Please read and understand this Policy carefully before using our products and/or services. If you do not agree to this Policy, we cannot provide you with complete services and you shall stop using our products and/or services immediately. Using or continuing to use our products and/or services shall be deemed that you have read and agreed to our collection, use, storage, disclosure and protection of your personal information in accordance with this Policy. If updates are made to this Policy, we will promptly post the latest version on AhaEarth platform so that you can check it in time.
您在阅读完本政策后,如对本政策或相关事宜有任何疑问,您可以通过本政策第10章节“如何联系我们”所列的反馈渠道联系我们,我们会尽快为您做出解答。
If you have any questions about this Policy or relevant matters after reading this Policy, you may contact us through the feedback channel listed in Section 10 “How to Contact Us,” and we will respond as soon as possible.
本政策以中英文两种文本书写,两种文本之间有冲突的,以中文文本为准。
This Policy is written in both Chinese and English,and that in the event of any discrepancy between two versions,the Chinese version shall prevail.
本政策包含以下内容:
This Policy Contains:
1. 本政策的适用范围和相关词语的涵义
Scope and definition
2. 我们收集的个人信息
Personal information we collect
3. 我们如何使用您的个人信息
How we use your personal information
4. 我们如何使用Cookie和同类技术
How we use Cookie and similar technologies
5. 我们如何存储和保护您的个人信息
How we store and protect your personal information
6. 我们如何共享、转让、公开披露您的个人信息
How we share, assign, disclose your personal information
7. 您如何访问和控制您的个人信息
How you access and control your personal information
8. 关于未成年人的个人信息保护
Personal information protection of minors
9. 本政策如何更新
How we update this Policy
10. 如何联系我们
How to contact us
1.本政策适用的范围和相关词语的涵义Scope and Definition
1.1本政策的适用范围Scope of This Policy
当您使用我们的任何产品和/或服务时,本政策即适用。无论该产品和/或服务是否单独设置了隐私条款,也无论您是浏览用户(访客)还是注册登录用户。
This Policy applies when you use any of our products and/or services (whether or not a separate privacy policy is set for such product and/or service , and whether you are a browsing user (visitor) or a registered user).
请您注意,本政策仅适用于我们所收集、存储、保护、共享、披露的信息。除非本政策另有明确所指,本政策不适用于以下情况:
Please note that this Policy applies only to the information we collect, store, protect, share, and disclose. Unless otherwise expressly provided herein, this Policy does not apply to the following:
a)通过我们的产品和/或服务而接入的第三方服务(包括任何第三方网站)收集的信息;
Information collected by third-party services (including any third-party websites) accessed through our products and/or services;
b)在我们产品和/或服务中进行广告服务的其他公司或机构所收集的信息。
Information collected by other companies or organizations that advertise in our products and/or services.
请您知悉:如果您浏览第三方网站或使用第三方的产品和/或服务时向该第三方提供您的个人信息,您的信息应当适用该第三方的隐私声明或类似政策,我们对任何第三方不当使用或披露您提供的个人信息不承担任何法律责任,无论您登录或浏览上述网站、软件,或使用其产品和/或服务是否基于好奇地球的链接或引导。
Please be aware that if you provide your personal information to a third party when you browse such third party's website or use such third party's products and/or services, such third party's privacy policy or similar policy shall apply to your information, and that we shall not be liable for any third party’s improper use or disclosure of your personal information (whether you log in or browse such website or software, and whether or not your access to such products and/or services is based on the link or guide of AhaEarth).
1.2相关词语的涵义Definition of Key Words
个人信息:指以电子或者其他方式记录的能够单独或者与其他信息结合识别特定自然人身份或者反映特定自然人活动情况的各种信息。
Personal Information refers to various information recorded electronically or in other ways that can be used, by itself or in combination with other information, to identify a natural person or to demonstrate activities of a natural person.
个人敏感信息:指一旦泄露、非法提供或滥用可能危害人身和财产安全,极易导致个人名誉、身心健康受到损害或歧视性待遇等的个人信息,包括个人身份信息、银行账号、通信记录和内容、财产信息、交易信息、不满14 周岁未成年的个人信息等。您同意您的个人敏感信息按本政策所述的目的和方式来处理。
Sensitive Personal Information refers to personal information that once leaked, illegally provided or abused, may easily lead to the infringement or discriminatory treatment of the personal dignity, mental health or physical health of a natural person or may endanger his personal safety or property, including information such as specific identity, financial accounts, communication records and contents, property information, transaction information, and the personal information of a minor under the age of 14 years. You agree that your sensitive personal information is processed for the purposes and in the manner described in this Policy.
关联方:是指控制、共同控制另一方或对另一方施加重大影响,以及两方或两方以上同受一方控制、共同控制或重大影响的任何企业。控制是指有权决定一个企业的财务和经营政策,并能据以从该企业的经营活动中获取利益。共同控制是指按照合同约定对某项经济活动所共有的控制,仅在与该项经济活动相关的重要财务和经营决策需要分享控制权的投资方一致同意时存在。重大影响是指对一个企业的财务和经营政策有参与决策的权力,但并不能够控制或者与其他方一起共同控制这些政策的制定。
An Affiliate refers to any enterprise that controls, commonly controls or exercises significant influence over another party, and any enterprise controlled, commonly controlled or significantly influenced by another party. Control means having the power to determine the financial and operating policies of an enterprise and benefiting from its operations. Common control refers to the control that is shared over an economic activity according to agreements, and it exists only when significant financial and operating decisions relating to such economic activity require the unanimous consent of the investors sharing control. Significant influence means having the power to participate in resolutions with respect to the financial and operating policies of an enterprise, but not being able to control, or commonly control with other parties, the formulation of such policies.
匿名化:是指通过对个人信息的技术处理,使得个人信息主体无法被识别,且处理后的信息不能被复原的过程。
Anonymization refers to the process of processing personal information to make it impossible to identify specific natural persons and impossible to restore.
去标识化:通过对个人信息的技术处理,使其在不接触额外信息的情况下,无法识别个人信息主体的过程。
De-identification refers to processing personal information to make it impossible to identify specific natural persons in the absence of the support of additional information.
2.我们收集的个人信息Personal Information We Collect
我们提供产品和/或服务时,会收集、存储下列与您有关的个人信息。如果您不提供相关信息,可能无法注册成为我们的用户或无法使用和享受我们提供的某些产品和/或服务,或者无法达到相关产品和/或服务拟达到的效果。请您知悉,我们会本着合法、正当、必要的原则,出于本政策所述目的,仅收集和使用您在使用我们的产品和/或服务过程中主动提供或因使用我们产品和/或服务而产生的,及为实现产品和/或服务功能所必要的信息。
We will collect and store the following personal information when we provide products and/or services. If you do not provide the relevant information, you may not be able to register as our user, use and enjoy certain products and/or services we provide, or achieve the intended results of the relevant products and/or services. Please be informed that we will only collect and use the information that you voluntarily provide in the course of using our products and/or services, that arises from the use of our products and/or services, and that is necessary for the fulfillment of the functions of the products and/or services, in accordance with the principles of legality, legitimacy, and necessity for the purposes set out in this Policy.
2.1.您在使用我们产品和/或服务时主动向我们提供的信息
Information that you voluntarily provide to us when using our products and/or services
2.1.1创建账户Sign Up
您在使用我们提供的绝大部分产品和/或服务前,需要先注册成为我们的用户。在您注册成为我们的用户时,您需要向我们提供您的Google账号或者Apple账号。
You need to register as our user before you can use the vast majority of products and/or services we offer. When you register as our user, you need to provide your Google account or Apple account.
同时,您可以根据自身需求,编辑完善相关的网络身份识别信息(昵称、角色形象等)。但如您不提供此类信息,不会影响您使用本软件和相关服务。如您成功注册账户,我们会在本应用程序及网站中显示您的形象、头像、昵称等。
Meanwhile, you can edit and improve the relevant network identification information (nickname, avatar, etc.) according to your own needs. However, if you do not provide such information, it will not affect your use of this software and related services. If you successfully register, we will display your image, avatar, nickname, etc. in this App and on the Website.
2.1.2登录使用Log In
在您登录个人账户时,您需要向我们提供您的Google账号,以通过Google账号关联登录App。
When you log in, you need to provide your Google account in order to link it to this App.
2.1.3 语音助理服务Voice Assistant
您可通过语音呼起助理,助理会识别您的语音并作出对应的反应。当您使用语音助理功能时,我们会请求获取麦克风权限。您所提供的语音信息将不会存储在我们的服务器中,同时我们也不会对外分享或将其用于该功能以外的其他用途。
You can activate the assistant by voice, and the assistant will recognize your voice and respond accordingly. When you use the voice assistant, we will request microphone access. The voice information you provide will not be stored on our servers and will not be shared or used for purposes other than this feature.
2.1.4 上传发布Upload and Publish
您可将自己本地的视频或图片上传至好奇地球的本地和云端,以供自己以及其他用户观看。在您上传视频或图片时,我们将通过系统访问您的本地存储/相册。但本次存储/相册权限均为敏感权限,我们不会擅自访问您的本地存储/相册窃取您的隐私,更不会采用此种非法手段进行信息、广告推送。您上传发布的照片、视频、文字信息会存储在我们的服务器中,因为存储是实现这一功能所必需的。我们会以加密的方式存储,您可以随时删除这些信息。除非经您自主选择或遵从相关法律法规要求,我们不会对外提供上述分享内容,或者将其用于该功能以外的其他用途。
You can upload your local videos or images to AhaEarth's local and cloud for yourself and other users to watch. When you upload videos or images, we will access your local storage/album. However, this storage/album access is sensitive, we will not access your local storage/album without authorization to steal your privacy and make message or advertisement notifications. The photos, videos and text messages you upload and publish will be stored in our servers, because storage is necessary for this feature. We will encrypt such information, and you can delete it at any time. Unless you choose to do so, or in compliance with relevant laws and regulations, we will not provide such content to others, or use it for purposes other than this feature.
2.2我们自动获取的您的信息Your Information We Obtain Automatically
在您使用我们的产品和/或服务时我们会收集如下信息:
We will collect following information when you use our products and/or services:
2.2.1位置信息Location
在您开启设备定位功能并使用我们基于位置提供的相关服务时,我们收集的有关您位置的信息,包括:您通过具有定位功能的移动设备使用我们的服务时,我们通过GPS或WiFi等方式收集的您的地理位置信息。您可以通过手机系统设置中关闭定位功能随时停止我们对您的地理位置信息的收集。
When you turn on the location function of your device and use our location-based services, we will collect information about your location, including: your geographic location information collected by GPS or WiFi when you use our services through a mobile device with location function. You can stop our collection of your geographic location information at any time by turning off the location function in the system settings of your cell phone.
2.2.2 设备信息与网络信息Device and Network Information
在软件与服务的安全运行过程中,我们会收集你的设备信息和网络信息,包括:设备或软件信息,例如您的移动设备、网页浏览器或您用于接入我们的服务的其他程序所提供的配置信息、您的IP地址和您的移动设备所用的版本和设备识别码。请注意,单独的设备信息、网络信息是无法识别特定自然人身份的信息。如果我们将这类非个人信息与其他信息结合用于识别特定自然人身份,或者将其与个人信息结合使用,则在结合使用期间,这类非个人信息将被视为个人信息,除取得您授权或法律法规另有规定外,我们会将该类个人信息做匿名化处理。
In the course of the secure operation of the software and services, we will collect your device and network information, including: device or software information, such as configuration information provided by your mobile device, web browser, or other program you use to access our services, your IP address, and the version and device identifier used by your mobile device. Please note that device information and network information alone cannot be used to identify a specific natural person. If we use such non-personal information in combination with other information to identify a specific natural person, or in combination with personal information, such non-personal information will be treated as personal information during the combination, and we will anonymize such personal information unless your authorization is obtained or otherwise required by law or regulations.
3.我们如何使用您的个人信息How We Use Your Personal Information
3.1我们会根据本政策的约定并为实现我们的产品和/或服务功能对所收集的个人信息进行使用。
We may use the personal information collected in accordance with this Policy and for the purpose of fulfilling features of our products and/or services.
3.2在收集您的个人信息后,我们将通过技术手段及时对数据进行去标识化处理,去标识化处理的信息将无法识别主体。我们将去标识化的数据与可用于识别个人的信息分开存储,并保证在后续的个人信息处理中不重新识别个人。请您了解并同意,在此情况下我们有权使用已经去标识化的信息,并在不透露您个人信息的前提下,我们有权对用户数据库进行挖掘、分析和利用(包括商业化的利用)。
After collecting your personal information, we will de-identify the data in a timely manner by technical measures, and the de-identified information cannot be used to identify the subject. We will store the de-identified data separately from the information that can be used to identify individual, and guarantee that the individual will not be re-identified in the subsequent processing of personal information. Please understand and agree that in this case we may use the de-identified information and dig up, analyze and utilize (including commercially utilize) the user database without disclosing your personal information
3.3请您注意,您在使用我们的产品和/或服务时所提供的所有个人信息,除非您删除或通过系统设置拒绝我们收集,否则将在您使用我们的产品和/或服务期间持续授权我们使用。在您注销账号后,我们将根据您的要求删除您的个人信息,或做匿名化处理,但法律法规另有规定的除外。
Please note that all personal information you provide when using our products and/or services will be continuously licensed to us for the duration of your use of our products and/or services, unless you delete it or refuse us to collect it through your system settings. Upon cancellation of your account, we will delete or anonymize your personal information at your request, unless otherwise provided by laws or regulations.
3.4我们会对我们的产品和/或服务使用情况进行统计,并可能会与公众或第三方共享这些统计信息,以展示我们的产品和/或服务的整体使用趋势,但这些统计信息不包含任何能够识别个人信息主体的信息。
We will keep statistics on the usage of our products and/or services and may share these statistics with the public or third parties to show trends in the overall usage of our products and/or services, but these statistics do not contain any information that can identify the subject of the personal information.
3.5为提高“好奇地球”使用及其合作伙伴的安全性,确保操作环境安全,识别会员账号异常状态,保护您或其他用户或公众的人身财产安全免遭侵害,更好地预防钓鱼网站、欺诈、网络漏洞、计算机病毒、网络攻击、网络侵入等安全风险,更准确地识别违反法律法规或“好奇地球”相关协议规则的情况,我们可能使用或整合您的个人信息、设备信息、有关网络日志以及“好奇地球”及其合作伙伴取得您授权或依适用的法律共享的信息,综合判断您账号的安全风险,进行身份验证、检测及防范安全事件,并依法采取必要的记录、审计、分析、处置措施。
In order to improve the security of AhaEarth and its partners, to ensure a safe operating environment, to recognize anomalies of user accounts , to protect personal and property safety of you, other users or the public from being violated, to better prevent phishing websites, fraud, network bugs, computer viruses, network attacks, network intrusion and other security risks, and to precisely identify the violation of laws and regulations or relevant rules and agreements of AhaEarth, we may use or integrate your personal information, device information, relevant network logs, and other information that AhaEarth and its partners may share according to your authorization or applicable laws, and may authenticate your identity, detect and prevent security incidents, comprehensively determine the security risk of your account, and take the necessary record-keeping, auditing, analyzing, and disposal measures according to laws.
3.6我们可能会对收集的信息进行去标识化地研究、统计分析和预测,用于改善我们的内容和布局,为商业决策提供产品或服务支撑,以及改进我们的产品和服务(例如使用匿名数据进行机器学习或模型算法训练)。
We may de-identify the information we collect for research, statistical analysis and prediction to improve our content and layout, to provide product or service support for business decisions, and to improve our products and services (e.g., machine learning or model algorithm training using anonymized data).
3.7如果我们停止运营好奇地球产品或服务,我们将及时停止继续收集您个人信息的活动,将停止运营的通知以逐一送达或公告的形式通知您,并对我们所持有的与已关停业务相关的个人信息进行删除或匿名化处理,法律另有规定的除外。
If we cease to operate AhaEarth products or services, we will promptly cease to collect your personal information, notify you by individual delivery or public announcement, and delete or anonymize personal information that we hold in connection with the ceased business, unless otherwise required by laws.
3.8当我们展示您的个人信息时,我们会采用包括内容替换、匿名处理方式对您的信息进行脱敏,以保护您的信息安全。
When we display your personal information, we will desensitize it by content replacement, anonymization or other measures to protect the security of your information.
3.9当我们要将您的个人信息用于本政策未载明的其他用途时,或基于特定的收集而来的信息用于其他目的时,会事先征求您的同意。
Before we use your personal information for purposes other than those set forth in this Policy, or for other purposes based on specific information collected, we will ask for your prior consent.
3.10 征得授权同意的例外Exceptions to Authorization and Consent
请您理解,在下列情形中,根据法律法规及相关国家标准,我们收集和使用您的个人信息不必事先征得您的授权同意:
Please understand that in accordance with laws, regulations and relevant state standards, we do not need to obtain your prior authorization and consent for the collection and use of your personal information under following circumstances:
(1) 与我们履行法律法规规定的义务相关的;
Related to our fulfillment of obligations under laws and regulations;
(2) 与国家安全、国防安全直接相关的;
Directly related to national security and national defense security;
(3) 与公共安全、公共卫生、重大公共利益直接相关的;
Directly related to public safety, public health, and major public interests;
(4) 与刑事侦查、起诉、审判和判决执行等直接相关的;
Directly related to criminal investigation, prosecution, trial and judgment execution;
(5) 出于维护您或他人的生命、财产等重大合法权益但又很难得到本人授权同意的;
For the preservation of your or others' lives, property and other significant legitimate rights and interests, but it is difficult to obtain your authorization and consent;
(6) 您自行向社会公众公开的个人信息;
Personal information that you disclose to the public yourself;
(7) 根据个人信息主体要求签订和履行合同所必需的;
Necessary for signing and performance of agreements at the request of the subject of the personal information;
(8) 从合法公开披露的信息中收集的您的个人信息的,如合法的新闻报道、政府信息公开等渠道;
Personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
(9) 用于维护软件及相关服务的安全稳定运行所必需的,例如发现、处置软件及相关服务的故障;
Necessary for maintaining the safe and stable operation of the software and related services, such as detecting and disposing of malfunctions of the software and related services;
(10) 为开展合法的新闻报道所必需的;
Necessary for legitimate news reporting;
(11) 为学术研究机构,基于公共利益开展统计或学术研究所必要,且对外提供学术研究或描述的结果时,对结果中所包含的个人信息进行去标识化处理的;
Necessary for academic research institutions to conduct statistical or academic research in the public interest, and personal information contained in the results of academic research or descriptions will be de-indentified when provided to the public;
(12) 法律法规规定的其他情形。
Other circumstances stipulated by laws and regulations.
4. 我们如何使用Cookie和同类技术
How We Use Cookies and Similar Technologies
4.1为实现您联机体验的个性化需求,使您获得更轻松的访问体验。我们会给您的计算机或移动设备发送一个或多个名为Cookies的小数据文件,制定给您的Cookies是唯一的,它只能被将Cookies发布给您的域中的Web服务读取。我们向您发送Cookies是为了简化您重复登录的步骤、帮助判断您的登录状态以及账号或数据安全。
To meet your individualized demand for online experience and provide you with easy access, we will send one or several small data files named Cookie to your computer or mobile device and the cookies assigned to you will be unique; and such a file can be read only by the Web server releasing cookies to your domain. The reason why we send cookies to you is to simplify the steps of your repeated login and to determine your logging status and account or data security.
4.2我们不会将Cookies用于本隐私政策所述目的之外的任何用途。您可根据自己的偏好管理或删除Cookies,您也可以清除软件内保存的所有Cookies。
We will not use Cookies for any purpose other than those described in this Policy. You can manage or delete Cookies according to your preferences, and clear all Cookies stored within the software.
4.3除 Cookie 外,我们还会在网站上使用网站信标和像素标签等其他同类技术。
We use other similar technologies such as web beacons and pixel tags on our website besides Cookies.
5.我们如何存储和保护您的个人信息
How We Protect and Store Your Personal Information
5.1我们对您个人信息的存储How We Store Your Personal Information
5.1.1 存储地点Location
依照法律法规的规定,您的个人信息将全被储存在美利坚合众国境内。我们不会将上述信息传输至境外,如果我们向境外传输,我们将会遵循相关国家规定或者征求你的同意。
All your personal information will be stored in the United States of America in accordance with laws and regulations. We do not transfer such information outside of the United States, and if we do, we will comply with applicable laws and regulations, or acquire your consent.
5.1.2 存储期限Duration
除法律法规或监管部门另有规定外,我们将仅在本政策所述目的所必需且最短的时限内存储您的个人信息。
We will only store your personal information for as long as is necessary for the purposes described in this Policy and for the shortest duration, unless otherwise required by laws, regulations or regulatory authorities.
请您注意,除法律或相关法规另有约定外,当您成功申请注销账号、主动删除个人信息或信息超出必要的保留期限后,我们将根据适用法律的要求对您的个人信息进行删除或匿名化处理,但以下情况除外:
Please note that, unless otherwise required by relevant laws and regulations, we will delete or anonymize your personal information in accordance with applicable laws when you have successfully applied for account cancellation, voluntarily deleted your personal information, or when the information has exceeded the duration of storage, with the exception of the following circumstances:
(1) 遵从适用法律法规有关信息留存的要求;
To comply with applicable laws and regulations regarding the storage of information.
(2) 出于财务、审计、争议解决等目的需要合理延长期限的。
Necessary to reasonably extend the duration for finance, audit, dispute resolution and other purposes.
5.1.3如果我们终止服务或运营,我们会提前向您通知,并在终止服务或运营后对您的个人信息进行删除或匿名化处理。
If we terminate our services or operations, we will notify you in advance and delete or anonymize your personal information upon termination of services or operations.
5.2我们对您个人信息的保护How We Protect Your Personal Information
5.2.1我们非常重视信息安全,我们使用各种安全技术和程序,以防信息的丢失、不当使用、未经授权阅览或披露。例如,在某些服务中,我们将利用加密技术(例如SSL)来保护您向我们提供的个人信息。但请您谅解,由于技术的限制以及风险防范的局限,即便我们已经尽量加强安全措施,也无法始终保证信息百分之百的安全。您需要了解,您接入我们的服务所用的系统和通讯网络,有可能因我们可控范围外的情况而发生问题。
We take information security very seriously, and we use a variety of security technologies and procedures to protect against the loss, misuse, unauthorized access or disclosure of information. For example, in some of our services, we will utilize encryption technology (e.g., SSL) to protect your personal information. Please understand that due to limitations of technology and risk prevention, we cannot always guarantee that information is 100% secure, even though we have endeavored to enhance security measures. You should be aware that the systems and communication networks you use to access our services may experience problems due to circumstances beyond our control.
5.2.2我们成立了专责团队负责研发和应用多种安全技术和程序等,我们会对安全管理负责人和关键安全岗位的人员进行安全考核,我们建立了完善的信息安全管理制度和内部安全事件处置机制等,我们会采取适当的符合业界标准的安全措施和技术手段存储和保护您的个人信息,以防止您的信息丢失、收到被未经授权的访问、使用、毁损或泄漏。根据我们的安全管理制度,个人信息泄露、毁损或丢失事件被列为重大安全事件,一经发生将启动公司紧急预案,由网络运营部、信息管理部、客户服务部、法务部等多个部门组成联合应急响应小组处理。
We have set up a dedicated team responsible for the R&D and application of a variety of security technologies and procedures, etc., we will conduct security assessments of the person in charge of security management and personnel in key security positions, we have established a comprehensive information security management system and internal security incident handling mechanism, etc., we will take appropriate industry-standard security measures and technical measures to store and protect your personal information in order to prevent the loss, unauthorized access or use, destruction or leakage of your information. According to our security management system, the leakage, destruction or loss of personal information is classified as a major security incident, and once it occurs, the company's emergency plan will be activated, which will be handled by a joint emergency response team composed of several departments, including the Network Operation Department, Information Management Department, Customer Service Department and Legal Department;
5.2.3我们会对员工进行数据安全意识和安全能力的培训和考核,会对处理个人信息的员工进行身份认证及权限控制,并会与接触您个人信息的员工、合作伙伴签署保密协议,明确岗位职责及行为准则,若有违反保密协议的行为,会被立即终止与我们的劳动或合作关系,并会被追究相关法律责任,对接触个人信息人员在离岗时也提出了保密要求。
We will train and assess our employees on data security awareness and security capabilities, carry out identity authentication and clearance control for employees who process personal information, sign confidentiality agreements with employees and partners who have access to your personal information, and clarify job responsibilities and code of conduct. If there is any violation of the confidentiality agreement, we will immediately terminate the labor or cooperative relationship, and pursue related legal responsibilities. We also put forward confidentiality requirements for personnel who have access to personal information when they leave their posts.
5.2.4在不幸发生个人信息安全事件后,我们将按照法律法规的要求,及时向您告知:安全事件的基本情况和可能的影响、我们已采取或将要采取的处置措施、您可自主防范和降低风险的建议、对您的补救措施等。我们将及时将事件相关情况以邮件、信函、电话、推送通知等方式告知您,难以逐一告知个人信息主体时,我们会采取合理、有效的方式发布公告。同时,我们还将按照监管部门要求,主动上报个人信息安全事件的处置情况。
After the unfortunate occurrence of a personal information security incident, we will, in accordance with laws and regulations, promptly inform you of: the basic situation and possible impact of the security incident, the measures we have taken or will take, the suggestions that you can prevent and reduce the risk independently, and the remedies for you, etc. We will promptly inform you of the situation related to the incident by email, letter, phone call, notification, etc. When it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to make a public announcement. At the same time, we will also take the initiative to report the situation of personal information security incident in accordance with the requirements of the regulatory authorities.
5.2.5我们也请您理解,在互联网行业由于技术的限制和飞速发展以及可能存在的各种恶意攻击手段,即便本单位竭尽所能加强安全措施,也不可能始终保证信息的百分之百安全。如您发现自己的个人信息泄密,尤其是您的账号发生泄露,请您立即根据本隐私政策中提供的联系方式联络我们,以便我们采取相应措施。
You understand that due to the limitations and rapid development of technology as well as the possible existence of a variety of malicious attacks in the Internet industry, we cannot always ensure that the information is 100% safe even if we have endeavored to strengthen the security measures. If you find that your personal information has been compromised, especially your account, please contact us immediately according to the contact information provided in this Policy so that we can take appropriate measures.
6.我们如何共享、转让、公开披露您的个人信息
How We Share, Assign, and Publicly Disclose Your Personal Information
6.1共享Share
6.1.1我们重视对您的个人信息的保护,您的个人信息是我们为您提供产品与/或服务的重要依据和组成部分,对于您的个人信息,我们仅在本隐私政策所述目的和范围内或根据法律法规的要求收集和使用,并严格保密。通常情况下,我们不会与任何公司、组织和个人共享您的个人信息,但以下情况除外:
We value the protection of your personal information, your personal information is an important basis and part of the products and/or services we provide to you. We will only collect and use your personal information for the purposes and within the scope described in this Policy or in accordance with laws and regulations, and keep it strictly confidential. In general, we will not share your personal information with any companies, organizations and individuals, except for the following circumstances:
a)基于您自行提出的要求、或事先获得您明确的同意或授权;
Based on your own request or with your prior express consent or authorization;
b)根据适用的法律法规、法律程序的要求、强制性的行政或司法要求所必须的情况下而共享您的个人信息;
To share your personal information as required by applicable laws, regulations or legal process, or mandatory administrative or judicial requirements;
c)在法律要求或允许的范围内,为维护“好奇地球”或“好奇地球”合作伙伴、您或其他好奇地球用户或社会公众利益、财产或安全免遭损害而有必要提供您的个人信息;
To the extent required or permitted by laws, your personal information is necessary to protect interests, property or safety of AhaEarth, its partners, you, other users of AhaEarth, or the public from any damges;
d)只有共享您的信息,才能实现我们的产品与/或服务的核心功能或提供您需要的服务;
We can achieve the core functions of our products and/or services or provide the services you need only if you share your personal information;
e)应您需求为您处理与他人的纠纷或争议;
To resolve your disputes or controversies with others at your request;
f)符合您签署的相关协议(包括在线签署的电子协议以及相应的规则)或其他的法律文件约定所提供;
Your personal information is provided in accordance with relevant agreements you have signed (including the electronic agreements signed online and the corresponding rules) or other legal documents;
g)基于学术研究而使用;
Based on academic research;
h)基于符合法律法规的社会公共利益而使用。
Based on public interests in accordance with laws and regulations.
6.1.2您理解,我们可能会将您的个人信息与我们的关联公司共享,但我们只会共享必要的信息,且受本政策中所声明目的的约束。我们的关联方如要改变个人信息的处理目的,将再次征求您的授权同意。
You understand that We may allow access to your personal information to our affiliates. At the same time, we will only share necessary personal information and are bound by the purposes stated in this Policy. If our affiliates want to change the purpose of processing personal information, they will re-seek your authorization and consent.
6.1.3您理解,我们可能会向合作伙伴等第三方共享您的账号信息、设备信息以及位置信息,以保障为您提供的服务顺利完成。但我们仅会处于合法、正当、必要、特定、明确的目的共享您的个人信息,并且只会共享提供服务所必要的个人信息。同时,我们会与合作伙伴签署严格的保密协定,要求他们按照我们的说明、本政策以及其他相关保密和安全措施来处理您的个人信息。我们的合作伙伴无权将共享的个人信息用于任何其他用途。您理解,如果您拒绝我们的合作伙伴在提供服务时收集为提供服务所必须的个人信息,将可能导致您无法在我们的平台中使用该第三方服务。
You understand that we may share your account information, device information, and location information with third parties, such as partners, to ensure complete services. We will only share your personal information that is necessary to provide the service for purposes that are legal, legitimate, necessary, specific, and clear. We will also sign strict confidentiality agreements with our partners requiring them to process your personal information in accordance with our instructions, this Policy and other relevant confidentiality and security measures. Our partners shall not use the shared personal information for any other purpose. You understand that your refusal to allow our partners to collect personal information necessary to provide services may result in your failure to use such third party's services on our platform.
我们接入了上述合作伙伴的SDK以便实现好奇地球的部分必要功能,在引入SDK时我们的合作伙伴可能会在软件运行时(包括后台运行时)搜集和使用您的个人信息(包括但不限于IMEI、IMSI、设备MAC地址、软件列表、设备序列号、android ID)。我们可能会采用弹窗、页面提示、页面展示、嵌入式链接的形式展示合作伙伴的隐私条款(SDK合作伙伴收集和处理信息等行为遵守其自身的隐私条款,而不适用本政策)。为了最大程度保证您的信息安全,我们建议您在使用任何第三方SDK服务前先行查看其隐私条款。
We have accessed the SDK of the above mentioned partners in order to achieve some necessary functions of AhaEarth. When the SDK is introduced, our partners may collect and use your personal information (including but not limited to IMEI, IMSI, device MAC address, software list, device serial number, android ID) when the software is running (including running in the background). We may use pop-ups, page reminders, page displays, embedded links to display the privacy terms of our partners (behaviors of SDK partners, such as collecting and processing information, are bound by their own privacy terms instead of this Policy). To maximize the security of your information, we recommend that you check the privacy policy of any third-party before using its SDK services.
6.1.4为了遵守法律、执行或适用我们的使用条件和其他协议,或者为了保护好奇地球、您或其他用户的权利及其财产或安全,比如防止欺诈等违法活动和减少信用风险,我们会与其他公司和组织交换信息。但这并不包括违反本政策条款中所作的承诺而为获利目的出售、出租、共享或以其他方式披露个人信息。
AhaEarth may exchange information with other companies and organizations in order to comply with laws, to enforce or apply our terms of use and other agreements, or to protect the rights, property, or safety of AhaEarth, you, or other users (such as preventing illegal activities like fraud and reducing credit risk). This does not include selling, renting, sharing or otherwise disclosing personal information for profit in violation of the commitments herein.
6.2转让Assign
我们不会将您的个人信息转让给任何公司、组织和个人,但以下情况除外:
We will not assign your personal information to any company, organization or individual, except under the following circumstances:
6.2.1事先获得您明确的同意或授权;
Obtain your explicit consent or authorization in advance;
6.2.2根据适用的法律法规、法律程序的要求、强制性的行政或司法要求所必须的情况进行提供;
To provide your personal information as required by applicable laws, regulations or legal process, or mandatory administrative or judicial requirements;
6.2.3符合您签署的相关协议(包括在线签署的电子协议以及相应的平台规则)或其他的法律文件约定所提供;
Your personal information is provided in accordance with relevant agreements you have signed (including the electronic agreements signed online and the corresponding rules) or other legal documents;
6.2.4在涉及合并、收购、资产转让或类似的交易时,如涉及到个人信息转让,我们会要求新的持有您个人信息的公司、组织继续受本政策条款的约束,否则,我们将要求该公司、组织重新向您征求授权同意。
In the case of mergers, acquisitions, asset transfers or similar transactions involving the assignment of personal information, we will require the new company or organization holding your personal information to continue to be subject to this Policy, otherwise we will require the company or organization to re-seek your authorization and consent.
6.3公开披露Publicly Disclose
我们仅会在以下情况下公开披露您的个人信息:
We will not publicly disclose your personal information except under the following circumstances:
6.3.1根据您的需求,在您明确同意的披露方式下披露您所指定的个人信息;
To disclose the personal information you have specified in accordance with your needs and in the manner you have expressly consented;
6.3.2根据法律、法规的要求、强制性的行政执法或司法要求所必须提供您的个人信息的情况下,我们可能会依据所要求的个人信息类型和披露方式公开披露您的个人信息。在符合法律法规的前提下,当我们收到上述披露信息的请求时,我们会要求必须出具与之相应的法律文件,如传票或调查函。我们坚信,对于要求我们提供的信息,应该在法律允许的范围内尽可能保持透明。我们对所有的请求都进行了慎重的审查,以确保其具备合法依据,且仅限于执法部门因特定调查目的且有合法权利获取的数据。在法律法规许可的前提下,我们披露的文件均在加密密钥的保护之下。
When we are required to provide your personal information by laws, regulations, mandatory administrative enforcement or judicial requests, we may publicly disclose your personal information based on the manner and type of personal information requested. Subject to laws and regulations, when we receive a request for such disclosure, we will require correponding legal documents, such as a subpoena or letter of inquiry. We strongly believe that the information we are asked to provide should be as transparent as possible to the extent permitted by laws. We carefully scrutinize all requests to ensure that they have a legal basis and are limited to data that law enforcement authorities have legal rights to obtain for the purposes of specific investigations. Under the premise of laws and regulations, the documents we disclose are protected by encryption keys.
6.3.3以下情形中,共享、转让、公开披露您的个人信息无需事先征得您的授权同意:
We do not need your prior authorization and consent to share, assign and publicly disclose your personal information under following circumstances:
6.3.3.1与国家安全、国防安全有关的;
Related to national security and national defense security;
6.3.3.2与公共安全、公共卫生、重大公共利益有关的;
Related to public safety, public health, and major public interests;
6.3.3.3与犯罪侦查、起诉、审判和判决执行等司法或行政执法有关的;
Related to administrative enforcement or justice, such as criminal investigations, prosecutions, trials, and execution of judgments;
6.3.3.4出于维护您或其他个人的生命、财产等重大合法权益但又很难得到别人同意的;
In order to protect your or other individuals’ lives, property and other major legal rights and interests, but it is difficult to obtain authorization and consent;
6.3.3.5您已经向社会公众公开的个人信息;
The personal information disclosed to the public by yourself;
6.3.3.6从合法公开披露的信息中收集的个人信息,如合法的新闻报道、政府信息公开等渠道。
Your personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
6.3.4请知悉,根据适用的法律,若我们对个人信息采取技术措施和其他必要措施进行处理,使得数据接收方无法重新识别特定个人且不能复原,则此类处理后数据的共享、转让、公开披露无需另行向您通知并征得同意。
Please be informed that, in accordance with applicable laws, if we take technical and other necessary measures to process personal information in such a way that the recipient of the data cannot re-identify the specific individual and cannot recover, such processed data may be shared, assigned, publicly disclosed without separate notification to you and without your consent.
7.您如何访问和控制您的个人信息
How You Access and Control Your Personal Information
7.1 访问、更新和删除Access, Update and Delete
7.1.1 您有权访问、更正、删除您的个人信息,法律法规规定的例外情况除外。
You may access, correct, and delete your personal information unless any exception is provided by laws and regulations.
您也可以通过本政策“如何联系我们”章节所列的反馈渠道或通过在线客服联系我们为您处理。我们将采取适当的技术手段或联系渠道,使您可以访问、更新和删除自己的个人信息或使用我们的产品或服务时提供的其他信息,但法律法规另有规定的除外。
You can also contact us through the feedback channels listed in section “How to Contact Us”, or through our online customer service. We will take appropriate technical measures or contact channels to enable you to access, update and delete your personal information or other information you provide when using our products or services, unless otherwise provided by laws and regulations.
我们将尽一切可能采取适当的技术手段,保证您可以访问、更新和更正自己的注册信息或使用我们的产品和/或服务时提供的其他个人信息(法律另有规定的除外)。在访问、更新、更正、删除前述信息时,我们可能会要求您进行身份验证,以保障您的账户安全。但出于安全性和身份识别的考虑,您可能无法修改注册时提交的某些初始注册信息。
We will endeavor to take appropriate technical measures to ensure that you can access, update and correct your registration information or other personal information you provide when using our products and/or services (unless otherwise provided by laws). When you access, update, correct, or delete the foregoing information, we may require you to authenticate your identity in order to protect your account. However, for the purpose of security and identification, you may not be able to modify certain initial registration information submitted during registration.
7.2 账号注销Cancellation
您有权注销您的好奇地球账号,您可以通过访问我们App页面上的“我的” - “设置” - “账号管理” - “注销账号”中进行在线操作。你知悉并理解,注销帐号的行为是不可逆的行为,您注销成功后,除法律法规及相应的国家标准另有规定外,我们将删除您的个人信息或作匿名化处理。
You may cancel your AhaEarth account online through “My” - “Settings” - “Account” - “Cancel Account” in the App. You agree and understand that the cancellation is irrevocable, and that after you have successfully cancelled, we will delete or anonymize your personal information except as otherwise provided by laws, regulations and corresponding state standards.
如果您无法通过上述方式访问、更正或删除您的个人信息以及注销账号,或者如果您认为好奇地球存在违反法律的规定收集、使用您个人信息的情形,您可以通过我们的客服或通过本隐私政策提供的其他方式与我们取得联系。为了保障安全,我们可能需要您提供相应方式证明您的身份和请求的正当性,我们将在收到您反馈并验证您的身份后的15天内答复您的请求。对于您合理的请求,我们原则上不收取费用,但对多次重复、超出合理限度的请求,我们将视情况收取一定成本费用。对于那些无端重复、需要过多技术手段(例如,需要开发新系统或从根本上改变现行惯例)、给他人合法权益带来风险或者非常不切实际(例如,涉及备份磁带上存放的信息)的请求,我们可能会予以拒绝。
If you cannot access, correct or delete your personal information and cancel your account in any of the ways described above, or if you believe that AhaEarth is collecting or using your personal information in violation of laws, you may contact us through our customer service or through other means provided in this Policy. For security purposes, we may require you to prove your identity and the legitimacy of your request, and we will respond within 15 days upon receiving your feedback and verifying your identity. In principle, we will not charge you for reasonable requests, but we will charge you a certain cost for requests that are repetitive or beyond reasonable limitation. We may deny requests that are unnecessarily repetitive, require excessive technical measures (e.g., requiring the development of a new system or a fundamental change in existing practices), bring risks to legal rights and interests of others, or are highly impractical (e.g., involving the backing up of information stored on magnetic tapes).
7.3 改变您授权同意的范围或撤回授权
Change the Scope of Your Authorization and Consent, or its withdrawal
您可以通过在App中删除信息、更改隐私管理或者在系统中关闭设备权限功能等方式改变同意范围或撤回您的授权。
You can change the scope of consent or withdraw your authorization by deleting information or changing the privacy management in the App, or denying the device clearance in the system, etc.
8.关于未成年人的个人信息保护Personal Information Protection of Minors
8.1如果没有父母或监护人的同意,未成年人不得创建自己的用户账户。如您为未成年人的,务必请您的父母或监护人仔细阅读本隐私权政策,并在征得您的父母或监护人同意的前提下使用我们的服务或向我们提供信息。
Minors shall not create their own accounts without consent of parents or guardians. If you are a minor, it is important for your parents or guardian to read this Policy carefully, and you can only use our services or provide information to us with the consent of your parents or guardian.
8.2对于未成年人经父母或监护人同意使用我们的产品或服务而我们需要收集未成年人个人信息的情况,我们只会在法律法规允许、父母或监护人明确同意或者保护未成年人所必要的情况下使用、共享、转让或披露此信息。
In cases where minors use our products or services with the consent of parents or guardians and we need to collect their personal information, we will only use, share, assign or disclose personal information as permitted by laws or regulations, with the express consent of parents or guardians, or as necessary to protect the minors.
8.3如父母或监护人发现相关未成年人信息为未成年人自行填写,需要进行修改或删除处理的,请随时与我们联系。联系邮箱:ahaearth@ahakid.com。我们收到通知后会第一时间予以响应处理。
If parents or guardians find that the information of the minor is filled in by the minor himself/herself and needs to be corrected or deleted, please feel free to contact us. Contact e-mail: ahaearth@ahakid.com. We will respond as soon as we receive it.
9.本政策的更新和查阅Update and Access
9.1我们的隐私政策可能变更。未经您明确同意,我们不会削减您按照本政策所应享有的权利。我们会在本页面上发布对本政策所做的任何变更。在该等情况下,若您继续使用我们的产品和/或服务,即表示同意受经修订的本政策的约束。
Our privacy policy is subject to change. We will not, however, reduce your rights under this Policy without your express consent. We will post any changes to this Policy on this page. In such cases, your continuing to use our products and/or services shall be deemed as your consent to be bound by this amended Policy.
9.2对于重大变更,我们还会提供更为显著的通知(包括但不限于邮件、短信或在浏览页面做特别提示、弹窗等方式,说明隐私政策的具体变更内容)。
For significant changes, we will provide more conspicuous notices (including but not limited to emails, text messages, special notices or pop-ups on the browsing page, etc., stating the specific changes to the Privacy Policy).
本政策所指的重大变更包括但不限于:
Significant changes to this Policy include, but are not limited to:
9.2.1我们的服务模式发生重大变化。如处理个人信息的目的、处理的个人信息类型、个人信息的使用方式等;
Significant changes in our service model. Such as the purpose of processing personal information, the type of personal information processed, and the way personal information is used;
9.2.2我们在所有权结构、组织架构等方面发生重大变化,如业务调整、破产并购等引起的所有者变更等;
Significant changes in our ownership structure, organizational structure, etc. such as change of ownership caused by business restructuring, bankruptcy and merger, etc.;
9.2.3个人信息共享、转让或公开披露的主要对象发生变化;
Changes in the primary recipients of personal information sharing, assignment or public disclosure;
9.2.4您参与个人信息处理方面的权利及其行使方式发生重大变化;
Significant changes in your rights to participate in the processing of personal information and the manner in which they are exercised;
9.2.5我们负责处理个人信息安全的责任部门、联络方式及投诉渠道发生变化时。
Changes in the department responsible for processing personal information security, our contact information and complaint channels.
9.3 您可以在注册登录页面,或者登录账号后通过“用户信息”-“设置”-“隐私管理”页面查看本政策。
You can check this Policy on the registration or login page, or through “User Information”-“Settings” -“Privacy Management” after logging in to your account.
10. 如何联系我们How to Contact Us
我们设立了个人信息保护专职岗位,将严格按照本政策保护您的个人信息。如您有关于个人信息安全的投诉和举报,或您对本政策或相关事宜有任何疑问、意见或建议,您可随时拨打24小时客服热线 (86) 400-631-3223或发送邮件至客服邮箱(help@doraii.com)或写信至以下地址:上海市浦东新区龙阳路2277号永达国际大厦星空间二期 个人信息保护专员(收)进行联系反馈。一般情况下,我们将在收到您的问题、意见或建议,并验证您的用户身份后15个工作日内予以响应。
We have set up a specific post for personal information protection and will protect your personal information in strict accordance with this Policy. If you have complaints and reports about the security of personal information, or if you have any questions, comments or suggestions about this Policy or related matters, you can call the 24-hour customer service hotline (86) 400-631-3223, send an e-mail to the customer service mailbox (help@doraii.com), or write to the following address: Personal Information Protection Specialist, Star Space Phase II, Yongda International Mansion, 2277 Longyang Road, Pudong New Area, Shanghai, China. Generally, we will respond to your questions, comments or suggestions within 15 business days upon receiving them and verifying your user identity.